Privacy Policy
Last Updated: 24/04/2024
Solarsweep Pvt. Ltd. ("Solarsweep," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information from you when you interact with us, such as when you:
1. Request information about our solar panel cleaning services.
2. Schedule an appointment for cleaning services.
3. Contact us via phone, email, or through our website.
4. Sign up for our newsletter or promotional offers.
5. Provide feedback or participate in surveys.
The types of personal information we may collect include:
- Name
- Contact information (e.g., address, email address, phone number)
- Payment information (e.g., credit card details)
- Location data (if you use our mobile app for scheduling services)
- Communication preferences
How We Use Your Information
We may use your personal information for the following purposes:
- Providing and managing our solar panel cleaning services
- Communicating with you about your service requests, appointments, or inquiries
- Sending promotional offers, newsletters, or marketing communications
- Improving our services and customer experience
- Responding to your feedback or inquiries
- Complying with legal or regulatory requirements
Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in providing our services (e.g., payment processors, IT support)
- With our business partners or affiliates for marketing purposes, if you have provided consent
- When required by law or to protect our rights, property, or safety
- In connection with a corporate transaction, such as a merger, acquisition, or sale of assets
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Solarsweep Pvt. Ltd.
405, Madina City Mall,
Saddar, Karachi, Pakistan
Phone: 021-36450191
Email: support@solarsweep.pk
By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.
